I just tried to order an item from ToysRUs....something not available in our store. When I got to the point where you put in your Rewards number (you get 10% store credit or something) I did not know what my number was so I called the number provided. I got a very sweet lady on the line. Bless her heart, she probably had to take a break after helping me.
First she asked for my name.....I gave her my middle name, which is the name I use all the time, but then remembering I filled out an online form to sign up for this I quickly said no! it's Sara, Sara-no-H (which is my first name--and what I usually put on forms because they ask for "first name"...and I don't want to be deceitful or anything, like Dear Abby suggested if I put single not divorced---that was a post a few posts back). I'm confused, she says, what is your first name? How do you spell your first name? S.A.R.A. pause "no H." (I always say that otherwise when I spell S.A.R.A people always say "H?" like I forgot.) S.A.R.A.H? No, just S. A. R. A. She is probably thinking OK she is not sure of her name or how to spell it.... I was just glad I wasn't placing my order with her because my debit card is under my middle name and we would have to go back through that whole "what is your name please" thing.
Next she asks for my address....I rattle the numbers and street name off quickly....except I told her the name of my street is Virginia, it just came out of my mouth smooth as silk... but the problem is I live on Colorado Ave. I got the street number correct. Now I have to say, oh I'm sorry, I live on Colorado. Ohh Kay, she says. I imagine she is thinking "first she changes her name on me, then she wants to change the street name---does she know WHO she is or Where she lives??? Why did I say Virginia?? Who the heck knows, it is just how my brain works on a brain fog day. Have I ever lived on Virginia Ave?? No. Have I ever lived in the state of Virginia? No. Is my name Virginia? NO---no reason for that to come out of my mouth except brain fog. Moving on---"What city?" she asks so I say Amarillo Texas She says Colorado? No, Texas, I live on Colorado Ave, in Texas. We get that all straightened out and move through my phone number without any confusion. Whew.
Then she gives me the reward number I need. Have I told you I am hearing impaired and my dog ate my hearing aides? Yeah, well, that is another story. The poor woman gives me the number but I am stressed over having said "Virginia" for no reason at all and I forgot to get a pen to write down the number but a crayon was laying on the table next to my chair so I scribbled the number down in crayon on a piece of paper. Because I was stressed, and can't hear, and writing in black crayon which is not a good color for me (that is another story too) I had to ask her to repeat the number three times before I got it down correctly. Actually, I forgot I had my laptop open in my lap ready to type the rewards number in the box but I was so rattled by then I forgot what I intended to do. Brain fog, I tell ya....it makes life interesting. The ToysRUs woman probably needed a Coke and a Tylenol after helping me. I KNOW I did!